Company Information

About ANAC

Company Name
ANA Catering Service Co., Ltd. (ANAC)
Established
November 2, 1990
Locations
Head Office and Haneda Facility(serving Domestic Flights) / Narita Facility(serving Narita International Airport) / Kawasaki Facility(serving Haneda International Airport)
Capital
100 million yen
Representative and Officer composition
Board of Directors
President and CEOYohei Ishida
Executive Vice PresidentHideki Suzuki
Executive Vice PresidentHirofumi Wato
Executive Vice PresidentMakoto Shimizu
Independent Outside DirectorKotaro Takada
Corporate AuditorAkio Niwa
Senior Vice PresidentMasato Yamaguchi
Senior Vice PresidentAkihiro Nagashima
Shareholder
ANA Holdings Inc. (100%)
Businesses
Production and preparation of inflight meals / Loading and unloading inflight service items / Storage and management of inflight service items
Major Contracted Airlines
All Nippon Airways (ANA) / Air Japan (AJX) / ANA Wings (AKX) / IBEX Airlines (IBX) / Air Do (ADO) / Solaseed Air (SNJ) / Star Flyer (SFJ) / EVA Air (EVA) / Asiana Airlines (AAR) / Vietnam Airlines (HVN) / Uzbekistan Airways (UZB) / Air Hong Kong Limited (AHK) / Juneyao Airlines (DKH) / Finnair (FIN) / United Parcel Service (UPS) / Etihad Airways (ETD) / Garuda Indonesia (GIA) / Aero Mongolia (MNG) / Bamboo Airways (BAV)

Corporate Social Responsibility

ANA Catering Service Co., Ltd., believes that its corporate social responsibility (CSR) is to be trusted by society, keep growing, and continuously contribute to the creation of a future society through communications with all stakeholders. In the day-to-day business activities, the company achieves its management philosophy by pursuing the values provided by the ANA Group in response to the expectations of stakeholders.

Discover more about the ANA Group's CSR

Organization Chart

Please see our organization chart in PDF format.

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Company History

1989
Established Narita ANA Enterprise Corporation (at the current Narita Facility), commenced catering services for Nippon Cargo Airlines (NCA)
Commenced catering services for All Nippon Airways (ANA)
Awarded Catering Services Contract for Austrian Airlines (AUA)
1992
Narita Airport Terminal 2 opened
ANA was awarded the Mercury Award Bronze prize for Innovation and Quality On-Board Service, IFCA (International Flight Catering Association)
1993
Awarded the Chaine Des Rotisseurs
Haneda Airport Terminal 1 opened
Established ANA Catering Service Co., Ltd., (at the current Haneda facility) and commenced catering services for All Nippon Airways (ANA)
1994
ANAC was awarded the Mercury Award Silver prize for Skills Development, IFCA
2000
Awarded Catering Services Contract for Air Canada (ACA)
Awarded Catering Services Contract for EVA Air (EVA) for the Haneda to Taipei route
Awarded first prize in the Paris inflight meals competition sponsored by SERVAIR
Commenced catering services for ANA occasional international charter flights for the Haneda to Guam route
2002
Second runway at Narita Airport opened
Awarded Catering Services Contract for EVA Air (EVA) for the Narita to Taipei route
Completed expansion of catering facilities (current Narita Facility)
2003
Awarded Catering Services Contract for ANA international flights for the Haneda to Gimpo route
Awarded Catering Services Contract for Asiana Airlines (AAR) for the Haneda to Gimpo route
2004
Became a wholly owned subsidiary of All Nippon Airways Co., Ltd
Haneda Airport Terminal 2 opened
Awarded Catering Services Contract for AIR DO (ADO)
2005
Integrated the current Narita Facility and the current Haneda facility; changed the company name to ANA Catering Service Co., Ltd. (ANAC)
Received the Minister of Health, Labor and Welfare Award for the best food hygiene facilities in 2005
Awarded the Gold Prize for the best catering services in 2005 by Eva Air
2006
Awarded Catering Services Contract for Star Flyer (SFJ)
Awarded Catering Services Contract for Sky Net Asia Airways (SNA) (Solaseed Airlines)
2007
Awarded the Gold Prize for the best catering services in 2007 by Eva Air
Awarded Catering Services Contract for Shanghai Airlines (CSH) for the Haneda to Shanghai route
2008
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2008 Award for Service Excellence for Catering Quality
2009
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2009 Award for Service Excellence for Catering Quality
2010
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific for the third year
Awarded the Air Canada 2010 Award for Service Excellence for Catering Quality
Fourth runway at Haneda Airport opened
Haneda Airport International Terminal opened
2011
Kawasaki Facility started operation
Awarded Catering Services Contract for Uzbekistan Airways (UZB) for the Narita to Tashkent route
2012
Awarded Catering Services Contract for Air New Zealand (ANZ) for the Narita to Auckland route
Awarded the Gold Prize for the best catering services in 2012 by Eva Air
2013
Awarded the QSAI Silver Prize and Bronze Prize for the Asia region
Awarded Catering Services Contract for Singapore Airlines (SIA)
2014
Bronze Winner in Asia in FY 2014 QSAI (Kawasaki Facility)
Awarded the Silver Prize of the 2014 Eva Air Excellent Catering Service Award for short haul flights
Obtained halal certification at the Kawasaki Facility
2015
The 10th Anniversary of the integration of ANA Catering Service Co., Ltd.
Began operations in the Haneda pastry kitchen
Awarded the Silver Prize of the 2015 Eva Air Worldwide Catering Performance Ranking Award for short haul flights
2016
Awarded Catering Services Contract for Vietnam Airlines (HVN)
Announced the ANAC brand - ANA Delicious Collection
Bronze Winner in Asia in FY 2016 QSAI (Kawasaki Facility)
Awarded the Silver Prize of the 2016 Eva Air Excellent Catering Service Award for short haul flights
2017
Silver Prize in Asia in FY 2017 QSAI (Kawasaki Facility)
2018
Awarded the Best Improvement of 2018 Asiana Airlines
Awarded the Best Abroad Caterer of 2018 Vietnam Airlines
2019
Announced the ANAC brand - ANA FINDELISH
Awarded Catering Services Contract for Juneyao Airlines(DKH)
Award the Best Performance of 2019 (short haul route)Asiana Airlines
2020
Awarded Catering Services Contract for Finnair(FIN)
Obtained halal certification at the Narita Facility and Haneda Facility(Bakery)
2021
Awarded Catering Services Contract for United Parcel Service(UPS)
Awarded Catering Services Contract for Etihad Airways(ETD)
Awarded Catering Services Contract for Garuda Indonesia (GIA)
Awarded Catering Services Contract for Aero Mongolia (MNG)
ANA Haneda (Kawasaki) Catering Facility received the Minister of Health, Labor and Welfare Award for the “Best Food Hygiene Facility” 2021
2022
Awarded Catering Services Contract for Bamboo Airways (BAV)

Locations and Access

  • Head Office and Haneda Facility(serving Domestic Flights)

    3-2-8 Haneda Airport, Ota-ku, Tokyo 144-0041 Japan

    TEL:+81 (0) 3 5757 5950 (Switchboard)
    Fax:+81 (0) 3 5757 5963

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Haneda Airport

  • Narita Facility(serving Narita International Airport)

    68 Horinouchi, Narita, Chiba 286-0107 Japan

    Tel: +81 (0) 476 33 1300
    Fax: +81 (0) 476 33 1380

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Narita Facility

  • Kawasaki Facility(serving Haneda International Airport)

    3-26-1, ANA Kawasaki Catering Building, Tonomachi, Kawasaki-ku, Kawasaki, Kanagawa 210-0821 Japan

    Tel: +81 (0) 44 281 1980
    Fax: +81 (0) 44 281 1902

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Kawasaki Facility

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