Company Information
- HOME
- Company Information
About ANAC
- Company Name
- ANA Catering Service Co., Ltd. (ANAC)
- Established
- November 2, 1990
- Locations
- Head Office and Haneda Facility(serving Domestic Flights) / Narita Facility(serving Narita International Airport) / Kawasaki Facility(serving Haneda International Airport)
- Capital
- 100 million yen
- Representative and Officer composition
Board of Directors -
President and CEO Naoko Nishijima Executive Vice President Hideki Suzuki Executive Vice President Yoshihide Kiyomi Executive Vice President Hirofumi Wato Executive Vice President Makoto Shimizu Independent Outside Director Toshiya Shimada Corporate Auditor Akio Niwa Senior Vice President Masato Yamaguchi Senior Vice President Akihiro Nagashima
- Shareholder
- ANA Holdings Inc. (100%)
- Businesses
- Production and preparation of inflight meals / Loading and unloading inflight service items / Storage and management of inflight service items
- Major Contracted Airlines
- All Nippon Airways (ANA) / Air Japan (AJX) / ANA Wings (AKX) / IBEX Airlines (IBX) / Air Do (ADO) / Solaseed Air (SNJ) / Star Flyer (SFJ) / EVA Air (EVA) / Asiana Airlines (AAR) / Vietnam Airlines (HVN) / Uzbekistan Airways (UZB) / Air Hong Kong Limited (AHK) / Juneyao Airlines (DKH) / Finnair (FIN) / United Parcel Service (UPS) / Etihad Airways (ETD) / Garuda Indonesia (GIA) / Aero Mongolia (MNG) / Bamboo Airways (BAV)
Corporate Social Responsibility
ANA Catering Service Co., Ltd., believes that its corporate social responsibility (CSR) is to be trusted by society, keep growing, and continuously contribute to the creation of a future society through communications with all stakeholders. In the day-to-day business activities, the company achieves its management philosophy by pursuing the values provided by the ANA Group in response to the expectations of stakeholders.
Company History
- 1989
- Established Narita ANA Enterprise Corporation (at the current Narita Facility), commenced catering services for Nippon Cargo Airlines (NCA)
Commenced catering services for All Nippon Airways (ANA)
Awarded Catering Services Contract for Austrian Airlines (AUA)
- 1992
- Narita Airport Terminal 2 opened
ANA was awarded the Mercury Award Bronze prize for Innovation and Quality On-Board Service, IFCA (International Flight Catering Association)
- 1993
- Awarded the Chaine Des Rotisseurs
Haneda Airport Terminal 1 opened
Established ANA Catering Service Co., Ltd., (at the current Haneda facility) and commenced catering services for All Nippon Airways (ANA)
- 1994
- ANAC was awarded the Mercury Award Silver prize for Skills Development, IFCA
- 2000
- Awarded Catering Services Contract for Air Canada (ACA)
Awarded Catering Services Contract for EVA Air (EVA) for the Haneda to Taipei route
Awarded first prize in the Paris inflight meals competition sponsored by SERVAIR
Commenced catering services for ANA occasional international charter flights for the Haneda to Guam route
- 2002
- Second runway at Narita Airport opened
Awarded Catering Services Contract for EVA Air (EVA) for the Narita to Taipei route
Completed expansion of catering facilities (current Narita Facility)
- 2003
- Awarded Catering Services Contract for ANA international flights for the Haneda to Gimpo route
Awarded Catering Services Contract for Asiana Airlines (AAR) for the Haneda to Gimpo route
- 2004
- Became a wholly owned subsidiary of All Nippon Airways Co., Ltd
Haneda Airport Terminal 2 opened
Awarded Catering Services Contract for AIR DO (ADO)
- 2005
- Integrated the current Narita Facility and the current Haneda facility; changed the company name to ANA Catering Service Co., Ltd. (ANAC)
Received the Minister of Health, Labor and Welfare Award for the best food hygiene facilities in 2005
Awarded the Gold Prize for the best catering services in 2005 by Eva Air
- 2006
- Awarded Catering Services Contract for Star Flyer (SFJ)
Awarded Catering Services Contract for Sky Net Asia Airways (SNA) (Solaseed Airlines)
- 2007
- Awarded the Gold Prize for the best catering services in 2007 by Eva Air
Awarded Catering Services Contract for Shanghai Airlines (CSH) for the Haneda to Shanghai route
- 2008
- Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2008 Award for Service Excellence for Catering Quality
- 2009
- Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2009 Award for Service Excellence for Catering Quality
- 2010
- Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific for the third year
Awarded the Air Canada 2010 Award for Service Excellence for Catering Quality
Fourth runway at Haneda Airport opened
Haneda Airport International Terminal opened
- 2011
- Kawasaki Facility started operation
Awarded Catering Services Contract for Uzbekistan Airways (UZB) for the Narita to Tashkent route
- 2012
- Awarded Catering Services Contract for Air New Zealand (ANZ) for the Narita to Auckland route
Awarded the Gold Prize for the best catering services in 2012 by Eva Air
- 2013
- Awarded the QSAI Silver Prize and Bronze Prize for the Asia region
Awarded Catering Services Contract for Singapore Airlines (SIA)
- 2014
- Bronze Winner in Asia in FY 2014 QSAI (Kawasaki Facility)
Awarded the Silver Prize of the 2014 Eva Air Excellent Catering Service Award for short haul flights
Obtained halal certification at the Kawasaki Facility
- 2015
- The 10th Anniversary of the integration of ANA Catering Service Co., Ltd.
Began operations in the Haneda pastry kitchen
Awarded the Silver Prize of the 2015 Eva Air Worldwide Catering Performance Ranking Award for short haul flights
- 2016
- Awarded Catering Services Contract for Vietnam Airlines (HVN)
Announced the ANAC brand - ANA Delicious Collection
Bronze Winner in Asia in FY 2016 QSAI (Kawasaki Facility)
Awarded the Silver Prize of the 2016 Eva Air Excellent Catering Service Award for short haul flights
- 2017
- Silver Prize in Asia in FY 2017 QSAI (Kawasaki Facility)
- 2018
- Awarded the Best Improvement of 2018 Asiana Airlines
Awarded the Best Abroad Caterer of 2018 Vietnam Airlines
- 2019
- Announced the ANAC brand - ANA FINDELISH
Awarded Catering Services Contract for Juneyao Airlines(DKH)
Award the Best Performance of 2019 (short haul route)Asiana Airlines
- 2020
- Contract Catering Services for Finnair(FIN)
Obtained halal certification at the Narita Facility and Haneda Facility(Bakery)
- 2021
- Contract Catering Services for United Parcel Service(UPS)
Contract Catering Services for Etihad Airways(ETD)
Contract Catering Services for Garuda Indonesia (GIA)
Contract Catering Services for Aero Mongolia (MNG)
ANA Haneda (Kawasaki) Catering Facility received the Minister of Health, Labor and Welfare Award for the “Best Food Hygiene Facility” 2021
- 2022
- Contract Catering Services for Bamboo Airways (BAV)
- 2023
- Awarded the Oversea Meal & Operation Quality Award 2023 Vietnam Airlines
Contract Catering Services for Air Japan（AJX）
Locations and Access
-
Head Office and Haneda Facility(serving Domestic Flights)
3-2-8 Haneda Airport, Ota-ku, Tokyo 144-0041 Japan
TEL:+81 (0) 3 5757 5950 (Switchboard)
Fax:+81 (0) 3 5757 5963- Map and Commute Bus Timetable (PDF)
- PDF Download
-
Narita Facility(serving Narita International Airport)
68 Horinouchi, Narita, Chiba 286-0107 Japan
Tel: +81 (0) 476 33 1300
Fax: +81 (0) 476 33 1380- Map and Commute Bus Timetable (PDF)
- PDF Download
-
Kawasaki Facility(serving Haneda International Airport)
3-26-1, ANA Kawasaki Catering Building, Tonomachi, Kawasaki-ku, Kawasaki, Kanagawa 210-0821 Japan
Tel: +81 (0) 44 281 1980
Fax: +81 (0) 44 281 1902- Map and Commute Bus Timetable (PDF)
- PDF Download
