Message from the President
President and CEO Yohei Ishida
ANA Catering Service provides high-quality in-flight meals as the in-house caterer for ANA at Haneda and Narita airports. We believe that we must enhance customer satisfaction by differentiating our in-flight meals-something which can be the most pleasurable part of flying-from other airlines. To do this, we must offer not only safety (including food hygiene) and peace of mind but also something that goes beyond mere satisfaction.
Our management vision, For Your Delight, represents the attainment of all our employees sharing these same ideas and goals. The environment surrounding the airline industry in Japan and abroad is constantly changing, and competition is intensifying.
Each employee must develop a global outlook and must make a dedicated effort to take on new business challenges, taking advantage of the great opportunities in a changing world and carrying out operations from the perspective of the customer.
Driven largely by the delight of our customers, we will further accelerate the growth our new, non-airline businesses including ANA FINDELISH and ANA’s Sky Kitchen, and fulfil our social responsibility through our corporate activities.