Company Information

About ANAC

Company Name
ANA Catering Service Co., Ltd. (ANAC)
Established
November 2, 1990
Locations
Haneda / Kawasaki Factory / Narita Factory
Capital
100 million yen
President
Mikio Kawasaki
Shareholder
ANA Holdings Inc. (100%)
Businesses
Production and preparation of inflight meals / Loading and unloading inflight service items / Storage and management of inflight service items
Major Contracted Airlines
All Nippon Airways (ANA) / Air Japan (AJX) / ANA Wings (AKX) / IBEX Airlines (IBX) / Air Do (ADO) / Solaseed Air (SNJ) / Star Flyer (SFJ) / EVA Air (EVA) / Asiana Airlines (AAR) / Vietnam Airlines (HVN) / Uzbekistan Airways (UZB) / Air Hong Kong Limited (AHK)

Corporate Social Responsibility

ANA Catering Service Co., Ltd., believes that its corporate social responsibility (CSR) is to be trusted by society, keep growing, and continuously contribute to the creation of a future society through communications with all stakeholders. In the day-to-day business activities, the company achieves its management philosophy by pursuing the values provided by the ANA Group in response to the expectations of stakeholders.

Discover more about the ANA Group's CSR

Organization Chart

Please see our organization chart in PDF format.

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Company History

1989
Established Narita ANA Enterprise Corporation (at the current Narita Factory), commenced catering services for Nippon Cargo Airlines (NCA)
Commenced catering services for All Nippon Airways (ANA)
Contract catering services for Austrian Airlines (AUA)
1992
Narita Airport Terminal 2 opened
ANA was awarded the Mercury Award Bronze prize for Innovation and Quality On-Board Service, IFCA (International Flight Catering Association)
1993
Awarded the Chaine Des Rotisseurs
Haneda Airport Terminal 1 opened
Established ANA Catering Service Co., Ltd., (at the current Haneda facility) and commenced catering services for All Nippon Airways (ANA)
1994
ANAC was awarded the Mercury Award Silver prize for Skills Development, IFCA
2000
Contract catering services for Air Canada (ACA)
Contract catering services for EVA Air (EVA) for the Haneda to Taipei route
Awarded first prize in the Paris inflight meals competition sponsored by SERVAIR
Commenced catering services for ANA occasional international charter flights for the Haneda to Guam route
2002
Second runway at Narita Airport opened
Contract catering services for EVA Air (EVA) for the Narita to Taipei route
Completed expansion of catering facilities (current Narita Factory)
2003
Contract catering services for ANA international flights for the Haneda to Gimpo route
Contract catering services for Asiana Airlines (AAR) for the Haneda to Gimpo route
2004
Haneda Airport Terminal 2 opened
Contract catering services for AIR DO (ADO)
2005
Integrated the current Narita factory and the current Haneda facility; changed the company name to ANA Catering Service Co., Ltd. (ANAC)
Received the Minister of Health, Labor and Welfare Award for the best food hygiene facilities in 2005
Awarded the Gold Prize for the best catering services in 2005 by Eva Air
2006
Contract catering services for Star Flyer (SFJ)
Contract catering services for Sky Net Asia Airways (SNA) (Solaseed Airlines)
2007
Awarded the Gold Prize for the best catering services in 2007 by Eva Air
Contract catering services for Shanghai Airlines (CSH) for the Haneda to Shanghai route
2008
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2008 Award for Service Excellence for Catering Quality
2009
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific
Awarded the Air Canada 2009 Award for Service Excellence for Catering Quality
2010
Awarded the ICQA Caterer Platinum Award for World Wide and Golden Award for Asia/Pacific for the third year
Awarded the Air Canada 2010 Award for Service Excellence for Catering Quality
Fourth runway at Haneda Airport opened
Haneda Airport International Terminal opened
2011
Kawasaki Factory started operation
Contract catering services for Uzbekistan Airways (UZB) for the Narita to Tashkent route
2012
Contract catering services for Air New Zealand (ANZ) for the Narita to Auckland route
Awarded the Gold Prize for the best catering services in 2012 by Eva Air
2013
Awarded the QSAI Silver Prize and Bronze Prize for the Asia region
Contract catering services for Singapore Airlines (SIA)
2014
Bronze Winner in Asia in FY 2014 QSAI (Kawasaki Factory)
Awarded the Silver Prize of the 2014 Eva Air Excellent Catering Service Award for short haul flights
2015
The 10th Anniversary of the integration of ANA Catering Service Co., Ltd.
Began operations in the Haneda pastry kitchen
Awarded the Silver Prize of the 2015 Eva Air Worldwide Catering Performance Ranking Award for short haul flights
2016
Contract catering services for Vietnam Airlines (HVN)
Announced the ANAC brand - ANA Delicious Collection
Bronze Winner in Asia in FY 2016 QSAI (Kawasaki Factory)
Awarded the Silver Prize of the 2016 Eva Air Excellent Catering Service Award for short haul flights
2017
Silver Prize in Asia in FY 2017 QSAI (Kawasaki Factory)

Locations and Access

  • Haneda Airport

    3-2-8 Haneda Airport, Ota-ku, Tokyo 144-0041 Japan

    TEL:+81 (0) 3 5757 5950 (Switchboard)
    Fax:+81 (0) 3 5757 5963

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Haneda Airport

  • Narita Factory

    68 Horinouchi, Narita, Chiba 286-0107 Japan

    Tel: +81 (0) 476 33 1300
    Fax: +81 (0) 476 33 1380

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Narita Factory

  • Kawasaki Factory

    3-26-1, ANA Kawasaki Catering Building, Tonomachi, Kawasaki-ku, Kawasaki, Kanagawa 210-0821 Japan

    Tel: +81 (0) 44 281 1980
    Fax: +81 (0) 44 281 1902

    Map and Commute Bus Timetable (PDF)
    PDF Download

    Kawasaki Factory

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